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Mortgage Haat

Terms of Business

An introduction to our service, fees and the documents provided before you proceed.

Who provides the service

Mortgage Haat is a trading name of Capitrad Advisors Limited, an Appointed Representative of TMG Direct Limited. Our legal details are set out in the footer and Regulatory Information page.

Mortgage advice fees

Our mortgage advice fees range from £495 to £1,995, depending on the complexity of your case. The exact fee, the service it covers and when it becomes payable will be explained in writing before you decide whether to proceed. Any cancellation or refund arrangements will be set out in the applicable client agreement. Please ask if any part is unclear.

Scope and remuneration

Before advice begins, we will explain the scope of the mortgage or protection service, the products and providers considered, any relevant restrictions and the applicable remuneration. Where lender or insurer commission is relevant, it will be disclosed through the service information. This website does not claim whole-of-market or independent status.

Personal recommendations

Advice requires a review of your circumstances. Please provide accurate and complete information and tell us about relevant changes. A lender or insurer makes its own application decision and may require additional checks or documents.

Your agreement and product documents

This page is a summary of our service and fees. The initial disclosure, client agreement and product documents provided for your particular service set out the applicable terms, costs and rights. They should be read before you proceed. Ask for a copy if you have not received them.

Questions and complaints

Contact hello@mortgagehaat.co.uk or 07771 112070. Our complaints page explains how to raise a concern. Access to the Financial Ombudsman Service or any compensation arrangements depends on the service and eligibility; ask for the disclosures applicable to your case.

Your next step

A conversation.
A clearer way forward.

Tell us where you are in your mortgage journey. We’ll help you understand the next step.

Start a conversation
Your home may be repossessed if you do not keep up repayments on your mortgage.
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